WI Claims Adjudicator

FIRST NOTIFICATION OF LOSS

New claim call

Paste vehicle details from the warranty system, enter the fault, and the tool will identify the vehicle type and find the nearest suitable repairers.

Paste vehicle & customer details from warranty system

Reported fault (customer's own words)

Cover level (from warranty system)

Selling dealer (select to apply dealer-specific terms)

Warranty mileage limitation check (clause 24 — km allowance within the warranty term)

Start mileage (km at warranty start)

Mileage at claim (km, blank = from record)

Warranty term

Warranty km limit (from schedule, blank = standard/dealer)

Warranty start date (optional, for pro-rata pace)

Mileage at claim falls back to the pasted vehicle record. Allowance priority: warranty schedule km limit → dealer in-term cap → standard clause 24 (3mo = 3,000 / 6mo = 6,000 / 12mo = 12,000 km). Uploading a warranty summary PDF auto-fills these.

CLAIM ASSESSMENT ·

RECONCILIATION

Garage response

Adjudications are an assessment aid: labour benchmarks are indicative book times, not Autodata-verified, and the coverage decision remains the administrator's. Saved terms and settings persist between sessions.

CLAIM LOG

Adjudicated claims